Jane Nichols, COO





Contact us

Jane Marshall-Nichols

T:  +441908283603
E:  JNichols@citi.co.uk


Jane has been with CITI for over 15 years. Today she is CITI's Chief Operating Officer and the director accountable for the execution, quality and delivery of CITI's engagements.

Jane is a highly skilled consultant with over 25 years of programme, project and change management experience.


Jane's strengths lie in stakeholder engagement, team and relationship building, coaching and mentoring, and structuring change initiatives. In the recent past she has focused on developing specifically tailored and innovative approaches to develop and build individual and organisational change management capability. This combination of skills has enabled Jane to work across all levels from executive teams to 'new to the profession' individuals.


Apart from her CITI operational commitments Jane's role involves acting as an advisor for CITI's delivery teams and for our clients. Additionally, she is a trusted advisor / partner providing support and guidance to senior managers, sponsors and boards of major organisations.

Core skills

Supporting and engaging with sponsors
Career paths and development framework development
Capability assessment and development
Coaching and mentoring
Stakeholder engagement
Change management consultancy

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Project management and Agile a marriage made in heaven or

Project management and Agile a marriage made in heaven or

I have been involved in project and programme management (PPM) for more than 20 years - mainly in the area of transformational and cultural change, but also with projects delivering IT systems and enhancements.
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Is your organisation making the most of the ripple effect

Is your organisation making the most of the ripple effect

Part 2 - How does your organisation view learning? Is the value of 'learning in the workplace' at the heart of enhancing organisational and personal capability?
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Just a drop in the ocean or

Just a drop in the ocean or

Part 1 - How do you view your learning? You attend a really great course - gain lots of new knowledge and insights - and then what?
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The promise of PRINCE2 Agile

The promise of PRINCE2 Agile

A perfect storm of circumstances in UK public sector project management is helping open the door to agile methods. First, some projects have not been as successful as expected - either not delivering a product or...
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"My vision was to create a company that could impart lasting change
on the organisations that it touched,
and leave individuals with the knowledge"

Christopher Worsley, CEO